·      Engaging Challenging Conversations (Required core seminar for Tier 2) - This interactive two-day seminar will introduce a framework for understanding the dynamics of difficult conversations, along with strategies for improving personal and organizational effectiveness. Participants will increase their self-awareness and confidence in conflict situations. They will learn about the ingredients of conflict, mastering emotions and behavior, and staying curious about what motivates others as they practice the skills needed for approaching their own difficult conversations.

Lunch on your own